Shipping Policy

Introduction

QgenX, managed by PURE TECH CODEX PRIVATE LIMITED, provides a digital service, and therefore, no physical goods are shipped. The following outlines our policy for digital service delivery

1 Delivery of Services

• Upon successful payment, access to QgenX services will be granted immediately, and you can begin using the platform without delay

2 Technical Support

• For any technical issues or delays, users are encouraged to contact our support team for prompt assistance

3 Digital Downloads

• If applicable, digital content such as generated documents can be downloaded directly through the platform

4 Service Availability

• QgenX strives to ensure uninterrupted service, but we do not guarantee 100% uptime. Any scheduled maintenance or downtime will be communicated to users in advance

5 No Physical Shipping

• As QgenX is a digital service, no physical goods are involved or shipped